Contact | handlebarhanks

We strive to meet all of our customer's needs and stand behind the products sold on this site.

If you find a product flaw, please contact using the methods listed below and we will work to find a mutually satisfactory solution.
If you've decided that you do not want a product that we've shipped to you for other reasons, we can accept a return and refund the product cost, minus a 10% restocking fee, once we receive the return product undamaged. You will be responsible for return shipping costs.

Q: HOW ARE DISCOUNTS APPLIED?
A: Everyday discounts show up on the individual product pages. Additional discounts may appear in the checkout. The regular price minus the discount will be at least as much as the stated discount.
Q: HOW DOES AFTERPAY WORK?
A: Afterpay is an independent payment option that can be applied at checkout. The pay-over-time options shown at each product illustrate 4 payments that can be made. However, the final amount might vary due to additional discounts applied at checkout and do not factor in shipping and any applicable sales tax.
Q: HOW DOES AFFIRM WORK?
A: Affirm is also an independent payment option that can be applied at checkout. Essentially, it operates like a credit card but without interest payments as long as you pay in the designated time. Some fees may apply. Check the Affirm link for details.
Q: ARE ALL OF THE ITEMS ON THE WEBSITE IN STOCK?
A: Unless otherwise noted, Mohawk Finishing Products are in stock in limited supplies--exceptions are some Mohawk kits which may need to be pre-ordered. Some of the furniture pieces are in stock. However, because of the number of options available in wood type and/or finish, many will need to be pre-ordered (as noted on the product page). Many of the other products can be processed by the next business day with shipping shortly thereafter.

More Questions? Contact us directly. We'll get back to you as soon as we can.

Moffitt-Smith

39 West Locust Street

Mechanicsburg, PA 17055

717-766-4326

800-322-9442